Having problems accessing the paid member pages.

Try these steps and see if it corrects the problem

1. Click Here To Log Out
2. Click Here To Clear Your Cookie
3. Enter your account information into the Login boxes at the top left of the screen
4. Click Here To Access Backstage Photos

If you continue to have problems contact us by Clicking Here

NOTE: If you have just recently made a donation please allow up to 24 hours for your account to become active

  Why must I re-enter my login information every time?

DLDHistory.com employs the use of cookies to determine whether you are a returning user or a new user. You must allow DLDHistory.com to set cookies in order to bypass the registration form.

Here are some tips for enabling cookies in your browser:

Microsoft Internet Explorer 6.0+

Select "Internet Options" from the Tools menu.
Click on the "Privacy" tab.
Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
Click "OK".

Mozilla Firefox 3.0+

Go to the "Tools" menu.
Select "Options".
Select the "Privacy" icon in the top panel.
Check the box corresponding to "Accept cookies from sites".
Click "OK" to save changes.

Netscape 7.1/Mozilla 5.0

Select "Preferences" from the Edit menu.
Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
Under "Privacy & Security", select "Cookies."
Select "Enable all cookies".
Click "OK".

Safari 3.1 (for Windows)

Select "Preferences" from the Edit menu.
Click on the "Security" in top panel.
For the Accept Cookies item select "Only from sites you navigate to".

  Why are you asking for my age when I register?

DLDHistory.com asks for your age to verify that you are at least 13 years old.

The Children's Online Privacy Protection Act (COPPA), effective April 21, 2000, applies to the online collection of personal information from children under 13. DLDHistory.com does NOT knowingly collect any information from anyone under the age of 13.

  Having troubles with your Paypal links how can I donate?

If you are unable to donate through our Paypal links follow these steps

Log into your Paypal Account (Paypal Homepage)
Click On Send Money
Enter the amount of money for the membership level
Send it to:
Send us an email with your login name and let us know the problems you had
We will sort everything out for you

  How do I cancel/close my account?

Go to our Contact Us Page and let us know that you would like your account canceled/closed.
We will respond with a confirmation within 24 hours.

  Email Details:

Our Email account includes:

Disney Character Email Name
10 Meg Storage Space
POP3 Access
Web Access
Lifetime Access
No Advertising

If you have a Guest, Deluxe, Premium, Bronze, Silver or Diamond Account you can upgrade your account by Clicking Here

Existing GOLD Members that do not have one can reserve an Email name by Clicking Here We will assign it to your account.

If you already have a DLDHistory Email account you can access the web based Email by Clicking Here

  Can I apply my donation toward a GOLD upgrade?

If you are a Premium, Bronze, Silver or Diamond member 100% of your donation can be applied to a Gold upgrade. The only rule is: you must upgrade BEFORE your current account expires. When you click on a GOLD upgrade the system will calculate the discount and show you how much it will cost to upgrade. As an example:

If you are a Premium member you will be able to upgrade for $60 ($70 Gold upgrade - $10 Premium Account discount).

If you are a Bronze member you will be able to upgrade for $50 ($70 Gold upgrade - $20 Bronze Account discount).

If you are a Silver member you will be able to upgrade for $40 ($70 Gold upgrade - $30 Silver Account discount).

If you are a Diamond member you will be able to upgrade for $30 ($70 Gold upgrade - $40 Bronze Account discount)

  How do I add a photo for use on My Page?

Follow these instructions:

1. Login
2. Click on your name at the top of all pages
3. From the drop down select Photos Page
4. Click the UPLOAD PHOTOS link. Upload up to 25 of your favorite Disneyland photos.
5. Click DONE
5. From your Photos Page select the radio button above your favorite photo
6. Press SUBMIT

  Login Problems

Have you forgotten your Password or Login? Click Here

Need to clear your cookie? Click Here
Need to create an account? Click Here
Need to contact us? Click Here

If you do not see a login box on the screen: We also have an alternative Login Screen by Clicking Here

  Email Policy

We will not Spam your Email account!

We go to extremes to protect your Email name.

Here are the Emails you can expect from us:

When you create your DLDHistory account we will send you a welcome Email.

Each month you will receive an Email detailing our current Newsletter ( you may opt-out of this by changing you’re my Page Settings)

If you fill in our Contact Us form we will send you a response within 24 hours.

If you purchase a membership we will send a confirmation Email.

If you have a Premium, Bronze, Silver or Diamond Account we will send you an Email 30 days before your account expires.
If you have a Deluxe, Premium, Bronze, Silver or Diamond Account we will send you an Email 15 days and 7 days before your account expires.

  What is a Gold Card Member?

Gold Cards are included with our GOLD Memberships. They are printable cards that contain the members name, account number and Disney Character Email names. In the future we will be working with other web sites to be able to get discounts using your Gold Card.

  Why does my account number and photo page show To Be Assigned?

Our system will assign you an account number within 24 hours. Watch for your Welcome Email message for more information. You will then also be able to upload photos.

  Email Details and access

If you have a Guest, Deluxe, Premium, Bronze, Silver or Diamond Account you can upgrade your account by Clicking Here

Existing GOLD Members that do not have one can reserve an Email name by Clicking Here We will assign it to your account.

If you already have a DLDHistory Email account you can access the web based Email by Clicking Here

If you already have a Disney Character Email account follow these instructions to access it:

To check your Email account on the web go to: http://email.dldhistory.com

To check your Email using POP3 Client (like Outlook, Outlook Express etc.):

Incoming Server is: mail.dldhistory.com
Outgoing Server is: smtpout.secureserver.net